When faced with a washing machine breakdown, and after all the initial thought like what are we to wear tomorrow, is this a small problem or something serious, and maybe - how to take the clothes out, we might ask ourselves the question: should I try and fix the issue, or should I call a professional repair engineer? Understanding the pros and cons of either approach can help you save time and money, and also avoid disappointment.
In this article we will explain and guide you through the things you should consider:
- Common washing machine issues
- Pros and cons of DIY vs professional repair
- When to call a washing machine repair engineer
- Cost comparisons
- How to find a reliable washing machine repair service near you
Common Washing Machine Problems
Before you decide whether you'd be able to fix your washer, it's good to know what might be wrong. Here are some of the most frequent washing machine issues:
Washing machine won't start
- Washing machine not spinning or agitating
- Water not draining properly
- Excessive vibration or noise
- Washing machine leaking water
- Error codes on digital display
- Washer door won't open
Some of these problems are small and can be easily fixed at home. Others require the skills of a certified washing machine repair engineer. Here you'll find more common washing machine problems, and some solutions.
DIY Washing Machine Repair: Is It Worth It?
Pros of DIY Repair
- Cost-Effective
The biggest plus of DIY repair is saving on service costs. When the issue could be easily fixed, like unclogging a drain hose or replacing a door seal, you'd be able to manage on your own and save a decent amount of money. - Convenient Timing
There is no need to schedule an appointment. You can try and repair your washing machine right away or when it's convenient for you. - Educational Experience
If you have some skills, you're hands-on and like to learn new things, repairing your own washing machine can be very satisfying and educational experience.
Cons of DIY Repair
- Risk of Making Things Worse
Even if you have some skills, and have successfully repaired small issues before, bear in mind that if you don't correctly diagnose the problem or misplace parts when working, a minor issue could easily turn into a big one. This will consequently increase the cost of the repair. - Lack of Tools or Replacement Parts
Professional washing machine technicians have specific tools, and usually carry some commonly used spare parts. These are things you are not very likely to have at hand at home. - No Warranty or Guarantee
If you mess up, it's you who takes responsibility. When a DIY repair goes wrong, it can void the appliance's warranty. - Time-Consuming
What a professional washing machine repair technician could fix in an hour might take a DIYer a whole day, or longer.
Professional Washing Machine Repair: Why Hire an Expert?
Pros of Professional Repair
- Expert Diagnosis
A trained washing machine repair engineer will quickly diagnose and solve any issue - from small to a complex one. - Warranty and Insurance
Most professional services offer guarantees or warranties on repairs, as well as a second visit included in the price, in case a spare part has to be ordered additionally. - Professional Tools and Genuine Spare Parts
Repair engineers come equipped with diagnostic tools and commonly used manufacturer-approved spare components, ready to resolve the issue on the same day. - Safety
Washing machines use water and electricity. This is a risky combination for which professional repair technicians are trained on how to manage hazards safely. - Time-Saving
Professional repair engineers are able to resolve any issue quickly and efficiently. In the end of the day, that's what they trained for.
Cons of Professional Repair
- Cost
You'll pay for expertise, labour, and possibly parts. This is often less expensive than replacing your washing machine, or attempting to fix it without the proper knowledge or tools. - Scheduling
Although most of the appliance repair companies offer same day services, there is a chance that you may have to wait a day or more for a technician to become available.
When to DIY vs When to Call a Professional
Here's a quick decision guide to help you choose the right approach:
| Issue | DIY-Friendly? | Call a Pro? |
|---|---|---|
| Machine won't turn on | ❌ | ✅ |
| Clogged drain filter | ✅ | ❌ |
| Unbalanced drum | ❌ | ✅ |
| Minor door seal replacement | ✅ | ❌ |
| Internal wiring or circuit issues | ❌ | ✅ |
| Replacing belts or motor | ❌ | ✅ |
| Error codes you don't understand | ❌ | ✅ |
If you are in doubt, especially for electrical or internal mechanical issues, it's best to consult a professional washing machine repair service to avoid potentially fatal injuries or serious appliance damages.
Cost Comparison: DIY vs Professional Repair
| Repair Type | DIY Cost | Professional Cost |
|---|---|---|
| Replace door gasket | £20-£40 (part only) | £60-£120 |
| Drain pump cleaning | Free-£10 | £50-£90 |
| Motor replacement | £50-£150 | £100-£250+ |
| Diagnosis | Your time | £30-£70 (often waived if repair is done) |
DIYing could save you money on small fixes, but for serious repairs it's best to call a skilled washing machine repair engineer. This will help you to avoid costly mistakes.
How to Find a Trusted Washing Machine Repair Professional
Here are a few tips on how to find a trustworthy professional, when you decide to call a repair service company:
- Search locally: Use search terms like “washing machine repair near me” or “certified washing machine engineer [your area].”
- Check reviews: Look at Google, Trustpilot, or Checkatrade for customer feedback.
- Ask about warranties: Reliable services should offer repair guarantees.
- Check brand experience: Some repair engineers specialise in specific brands like Bosch, LG, Samsung, or Whirlpool.
- Compare quotes: Get a few quotes from different companies to compare pricing and availability.
- Ask for recommendations: Friends and relatives might be able to recommend a certified technician or a repair company they've used before, and are happy with.
What's the Best Option? - In Summary
- Choose DIY repair for small, non-electrical issues, and only where you're confident in your skills.
- Use professional repair service when you have to deal with electrical components, error codes, or any issue you can't easily diagnose.
Frequently Asked Questions
1. Can I repair a washing machine myself?
Yes, simple tasks like cleaning filters or replacing a door seal are safe to handle for people with some knowledge. For electrical or internal issues, it's best to consult a professional repair engineer.
2. How much does it cost to fix a washing machine?
Professional repair costs in the UK range from £60 to £150, depending on the issue. If parts need to be replaced, the cost will be higher, whereas the DIY costs vary based on the parts used for the repair.
3. How long does it take for a professional washing machine repair?
Most repairs can be completed within 1 to 2 hours. If the issue is more complex, and require change of components, a second visit is very likely in order to complete the repair.
4. Is it worth fixing a 10-year-old washing machine?
It would depend on the repair cost - if it's more than 50% of the price of a new washer, replacement could be more economical. A repair engineer will be able to diagnose your appliance and explain your options.
Need help fast? Don't hesitate to contact us - we offer same or next day washing machine repair services in London.
