Essential FAQs for Efficient Fridge / Freezer Repair Services

Loud fridge/freezer noises may be caused by the fan or compressor, or by other loose parts such as shelves as they vibrate when the appliance is working. The movement of the compressor or airflow from fans increases the vibrations, which in turn produces rattling, knocking, or buzzing sounds. Call a fridge repair engineer to secure the loose parts.

Fridge/Freezer water leaks are usually down to a blocked or frozen defrost drain or a damaged water supply line, also faulty or damaged door seal. Remove ice buildup, unblock and clean the defrost drain – the fridge/freezers usually come with their own pipe cleaner lookalike part. Inspect the door gasket, and call a professional to replace it, if necessary, and also to check on the defrost drain.

Frost buildup in your freezer is caused by warm air entering the compartment. This could happen because of a faulty or damaged door seal, the door being open way to often, or wrong temperature settings. A malfunctioning defrost system can also lead to frost. Make sure the door is always tightly closed, and check the settings. Contact a professional if the issue persists.

Your fridge will stop dispensing water or ice due to several different reasons - clogged or frozen water line, empty or wrongly inserted ice bin, or malfunctioning dispenser switch. A faulty filter can block water flow, and low water pressure could lead to inefficient amount of water. Disconnected water line might also be a reason.

A bad odour can be caused by forgotten old food at the back of the fridge, food being spilled, or mould growth. Clean your fridge thoroughly, and make sure to do so regularly. You may want to consider storing leftovers in sealed containers, as this might be another cause of bad smell.

If the light in your fridge is not working, the bulb might've burnt out, the light socket could be faulty, or there is an electricity issue. Check the power supply first, and try replacing the bulb or the light socket, if you have the knowledge and skills to do so. Otherwise, it’s best to call a professional repairman, and maybe an electrician.

If your fridge/freezer is always running, the condenser coils can be dirty or the thermostat is faulty. Clean the coils, and make sure to do so regularly, as dirty condenser coils make the appliance work harder, and hence the constant running. Check the temperature settings, and adjust, if necessary. If the problem persists, contact a fridge repair technician.

The door seal might be dirty, worn or damaged. Clean the seal, using damp towel rinsed in warm soapy water, inspecting for signs of damage along the way. If loose or damaged the seal (gasket) will have to be replaced. Another reason could be that the door could have become misaligned – adjust it if this is the issue.

To prevent frost buildup in your freezer, make sure the door seals tightly and avoid opening it too often. Set the freezer’s temperature as recommended, and don’t overload it to allow air circulation. Defrost our appliance every 6 to 12 months, and regularly check the defrost system.