Essential FAQs for Efficient Freezer Repair Services

Quick Answers to Your Freezer Repair Questions

There are a few reasons why your freezer is not cooling well. It could be either a blocked vent, a dirty condenser coil, or a faulty thermostat. Clean the condenser -usually located at the back, or in rare cases – at the top of the appliance. Remove anything that might be blocking the vent. You’ll need help from a professional repairman to check the thermostat.

Freezer loud noises can be caused by a faulty fan, loose parts, or ice buildup. Inspect the fan and remove any ice buildup.

When your freezer door is not closing (sealing) properly, it's very likely that the door seal/gasket is damaged, and – in most cases, needs to be replaced. Food particles trapped in the door seal could also be causing the problem – clean the gasket, and make sure to regularly take care of it. Ice buildup is another reason why the door won’t close well.

Frost buildup can accumulate if the door seal is damaged, or the door is being opened way too often. Another reason could be that the door seal is dirty, and food particles trapped in between the folds are not allowing the door to close properly. Check and clean the seal, and if possible - try not to open the door too frequently.

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A freezer leaking water could be due to a clogged or frozen defrost drain, a damaged door seal causing condensation, or insufficient levelling. If you know how, check the defrost drain for blockages and clear it, otherwise call a professional repair engineer. Make sure the door seal is not damaged or dirty, and adjust the freezer’s levelling.

Temperature fluctuations might be caused by a faulty thermostat or damaged or dirty door seal. Make sure the door seal is clean and the door closes tightly, and inspect it for cracks and other damages – it might need to be replaced. The thermostat will need a professional help.

Your freezer would stop making ice if the water supply is somehow prevented, or because of a faulty ice maker. Check the water line is connected properly – call a repairs specialist if you don’t know how, and reset the ice maker if necessary.

A freezer door that won't close could have a damaged or dirty gasket (door seal) or an alignment issue. Inspect the gasket for damages, and make sure to clean it from food debris and residue. Adjust the door if it’s been somehow misaligned.

Manufacturers recommend that manually defrosted freezers should be defrosted every 6 to 12 months or when frost buildup reaches quarter (1/4) of an inch. If, despite your best efforts there is too much frost or ice builds up in a short space of time, call a professional repair technician.

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A low humming sound is normal, and is caused by the compressor, or the fan working to maintain the set temperature. If the noise is louder that usual, check if the compressor’s airflow is not obstructed, and that the fan is working properly – ice buildup or dirt can sometimes make the fan’s motor work harder, making loud noises.

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